At BOWENS, we’re here to help. Whether you need assistance setting up your gear, finding a user manual, or troubleshooting a technical issue.
Our team is dedicated to making sure you get the most out of your equipment with clear, fast, and reliable support.
Find what you need here. Need answers fast?
Shipping Policy
Short answer. FAST! Our products ship from the warehouse with an average shipping time of 1-3 days!Once yourorder is processed, you’ll receive tracking information promptly. For any shipping-related questions, feel free to contact our support team!
Return Policy
We offer a 30-day, no-questions-asked return policy. If you’re not satisfied, return your purchase within 30 days for a full refund. In some cases, we may ask you to cover return shipping costs. Contact our support team for a smooth return process!
Do you offer a warranty?
2 YEARS! All products purchased from our BOWENS store come with a 2 year warranty, covering defects in materials and workmanship under normal use. If you experience any issues, please contact us promptly with your order details, and we'll assist you quickly. For full warranty terms or questions, reach out to our support team!
Product Manuals
Access full downloadable versions of our product manuals easily! Navigate to the top bar on our website, select the "Manuals" section, and choose your product by SKU or search for it directly. If you need assistance, contact our support team!
Bulk & Business Orders
Yes, we offer bulk orders at significant discounts! For more details or to place an order, please contact us directly, and we’ll get back to you as soon as possible.
Need more help? We’re just a message away. Contact our team and we’ll get back to you as soon as possible.
